Payment & Delivery Info

Please allow 3-6 weeks for delivery of itmes not currently on stock. Stock items will be shipped within 5 working days.

 

Payment options

At the moment there are two options to pay for Kangaroo recumbent and HandBike clothing:

  • wire transfer
  • PayPal - additional 5% fee will be charged

If you choose WireTransfer, please wait with payment till you receive order confirmation e-mail from us. If you do not get an e-mail from us within one working day, please check that you used a correct e-mail address or that the message did not end up in spam box...

You can also place an order without paying in advance by selecting an option: Send me a Quote & Delivery Information. We will finalise the order via e-mail and you can pay before delivery by your preferred payment method.

 

Shipping options for EU

Airmail registered post - delivery cca 5 to 6 days: depending on weight

GLS shipping up to 5kg - delivery cca 3 to 5 days: 15,00€

Tracing the GLS package: https://gls-group.eu/EU/en/home

 

Shipping outside EU

Please contact us via contact form.

 

Return policy

If the ordered products size does not fit you properly, we can exchange it free of charge. You will only need to pay the shipping cost for sending the products back to us. But in order to avoid this we would ask you to always report your height and weight with the ordered size, as Miran can already choose the best size for you based on his long term experience. Sizes namely vary from country to country (also from company to company) and M in Slovenia might not be exactly the same in your country. So after establishing your proper size, we will also keep it on record for future orders.

Custom color and custom dimensioned products can not be returned, thus please measure yourself carefully according to the charts.